The General Management of ABAXTON NUTRICOM IBERICA, S.L. is commited to comply with its Quality Management System based on the requirements of the UNE-EN ISO 9001:2015 standard. This system will be aligned with our vision and mission, ensuring effectiveness and efficiency in all our processes, both in the provision of services and in the production of products.

Our quality policy is based on the following Basic Principles and Commitments:

• Personalised Customer Service: we strive to understand and satisfy our customers’ needs and expectatisons, seeking their loyalty and satissfaction through excellence in our products and services, offering personalised atention.
• Customer Satisfaction: we are devoted to offering high quality products and services that meet our customers’ expectations, ensuring that delivery deadlines are met and that any incidents are quickly resolved.
• Continuous Improvement: we foster a culture of continuous improvement that involves all our employees. We regularly evaluate and optimise our practices to ensure the effectiveness of our Quality Management System.
• Innovation and Development: with the increase of our own laboratory and the staff growth in the R&D and Quality Department, we seek not only to maintain, but to raise our quality standards, exploring new opportunities in the international markets.
• International Trade: following the consolidation of the work of the Export Manager, the company has increased its efforts in the international market, seeking new foreign trade opportunities.
• Regulatory Compliance: we are commited to comply with all laws and regulations applicable to our activity, as well as with the specific expectations of our customers.
• Transparency and Communication: this policy is available for all employees and stakeholders. We maintain an open and effective communication within the organisation, encouraging the participation and commitment of all employees in the achievement of our quality objectives.
• Training and Development: we value our people and promote their training and development to ensure they are equipped with the skills and knowledge needed to contribute to our quality.
• Social Responsibility: we strive to carry out our operations responsibly, minimising our environmental impact and contributing positively to the community.
• This quality policy, promoted by the management of ABAXTON NUTRICOM IBERICA, S.L., will serve as a guide in all our processes. All employees are responsible for its compliance and application. With this commitment, we seek not only continuous improvement in quality management, but also a positive impact on our customers’ satisfaction and on society in general.